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Payment & Shipping
All prices for goods from The Candle Shoppe are in Australian dollars.
|1.||Credit Card (MasterCard or Visa)|
|Payments can be made simply and safely using our secure online payment facility.|
|2.||Direct deposit electronic funds transfer.|
|Details for transfer bank account will be on your confirmation invoice.|
Please note: if paying via direct deposit, payments must be received before your order will be dispatched.
Please select your payment method at the checkout.
Adobe Business Catalyst and GlobalSign
The Candle Shoppe site is powered by Adobe Business Catalyst which uses 128-bit encryption, has an SSL Certificates via GlobalSign and is hosted on PCI Compliant servers.
Postage and handling
The Candle Shoppe uses Australia Post and Fastway for shipment of orders. Your order will be shipped via regular parcel anywhere within Australia. If express shipping is required, please contact us.
We typically dispatch items next working day.
Buying from outside of Australia?
Contact us for an estimate on costs to your requested destination if outside of Australia.
Invoice details email
Please check your invoice email thoroughly. If you find any errors please contact us immediately. Our order confirmations are sent in HTML format, if the mail program you use blocks HTML content, then please enable HTML or contact us and we will send you an email of your order in PDF format. If you encounter any problems with the ordering process and confirmations, please email us.
Returns and exchanges
Please note that the colours you see on your computer monitor may vary from the colours of the actual product. We are confident that you will be 100% satisfied with your product, but if you do have any concerns or queries about your item, please contact us.